Response to Covid-19

I am a retired faculty member from the University of California, San Francisco … in this pandemic, [Providence] has risen above what is good care to being an exemplar of what a memory care unit should be. First, management stopped outside visiting even before the city required it. It contracted with an excellent urgent care company to have all clients, caregivers, and other personnel tested for Covid 19. Providence Place was concerned about clients but also staff and the families of the residents. Every day families receive either pictures or videos of their loved ones doing various activities such as eating, exercising, reading, watching TV, etc. Families keep in touch with caregivers, management and their loved ones by telephone, texting and email. Doctors are able to do virtual visits with their patients. Not unimportantly, birthdays are celebrated in a big way with special foods, beautiful cakes and lovely decorations. I thank the Lord every day how lucky I am that my friend is under such dedicated and superb and loving care.