Crisis Care Management
In reality, most of us do not prepare for a time when
our loved one may have a fall or sudden change in health. Hospitals,
skilled nursing facilities, discharge planners…all these terms
become garbled and confusing under the weight of having to make critical
decisions for our loved one.
Providence has dealt with countless
families who have been under the stress and strain of having to make
decisions with very little notice, or under delicate circumstances.
Our services offer a scope of care offered either in a live-in community
or at one’s home. We can also step in to conduct short-notice
assessments and make recommendations to professionals and options in
the Bay Area. At Providence there is someone who is able to guide
you during this overwhelming time, and to help you make sense of the
medical maze. With this knowledge, you will have the peace of mind
to make the best decision possible.
Crisis Situation |
| |
Speedy
Discharge
from Hospital |
Sudden Change
in Health of Caregiver
at
Home |
Sudden Change
in Client
(e.g. combative wandering) |
Long
Distance
Family |
PROVIDENCE ADVISOR AVAILABLE |
24 hours a day,
7 days a week |
24 hours a day,
7 days a week |
24 hours a day,
7 days a week |
24 hours a day,
7 days a week |
ASSESSMENT |
Complimentary
SAME DAY |
Complimentary
SAME DAY |
Complimentary
SAME DAY |
Complimentary
SAME DAY |
INTAKE PROCESS |
Easy |
Easy |
Easy |
Easy |
CLIENT REFERRALS & FOLLOW-UP |
Referrals to home health agency, pharmacy, primary physicians |
Referrals to medical
professionals, escort to appointments, report to family |
Referrals to medical
professionals for health evaluation |
Referrals to geriatric care managers and/or conservators, coordination
of medical visits & escort to appointments |
CARE NEEDED |
Identification of care needs (physical, social, and cognitive) |
Respite care in community setting or at home with caregiver |
Multi-optional in one location (attendant care & secured
community care) |
Identification of care needs (physical, social, and cognitive) |
ACTION TAKEN |
Coordination with discharge planners & medical professionals |
Reliable AGENCY BASED attendant care |
Referral to attorney for POA or conservatorship |
Verbal and written reports |
FAMILY REFERRALS |
Referrals to Support Services for family |
Referrals to Support Services for family |
Referrals to Support Services for family |
Referrals to Support Services for family |
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